Snarkiness Can Sabotage Your Success

Posted by on Jul 1, 2018 in Success!Ezine For You

Enjoy the headiness of your climb to the top, but ditch the attitude. Snarkiness can sabotage your success, so get a grip on yourself. There’s no need to squash others to make yourself feel superior. You enjoy a level of status and stature that most only dream of, so don’t zap folks with zingers to…

Keep Your Feet on the Ground

Posted by on May 1, 2018 in Success!Ezine For You

Congratulations on your success! You deserve to be proud of yourself. But don’t get carried away. No one likes a show-off, so come back down to earth. Keep your feet on the ground. Don’t Be Full of Yourself Yes, you’re the star in the room, but let people figure this out themselves. It’s not necessary…

Are You Annoying Your Customers?

Posted by on Oct 1, 2017 in Success!Ezine For You

You work hard to provide goods or services to the public and enjoy interacting with your customers. But is your communication style or that of your staff annoying them? Your intentions may be good — you think you’re just being friendly, but your customers may view your approach as too personal. Evaluate the way you’re…

Nix Non-Stop Talkers

Posted by on Jul 1, 2017 in Success!Ezine For You

Are you running for the exit because your gabby-mouth co-worker is headed your way? Non-stop talkers plague the people around them because they’re unrelenting and don’t pick up on behavioral cues that usually tell people you’ve grown weary of listening to them. Don’t be a captive audience for these folks. Get A Word In Edgewise…

Skip Phones In Session

Even highly seasoned practitioners can forget that they need to focus on their patients and not phone calls when they’re in session. Sure, people are contacting you all the time for both business and personal reasons. But when you’re in session, patients are paying you for your expertise and your time, so don’t give them…

Cell Use Corrodes Customer Service

Posted by on Nov 1, 2016 in Success!Ezine For You

It’s become commonplace to see merchants tethered to their cell phones as they greet and wait on customers in their businesses. The phones are never on silent and when they ring, shoppers stand by patiently as lengthy business and even personal calls are answered. But remember that you’re the customer with money in hand who’s…