Skip Phones In Session

Even highly seasoned practitioners can forget that they need to focus on their patients and not phone calls when they’re in session. Sure, people are contacting you all the time for both business and personal reasons. But when you’re in session, patients are paying you for your expertise and your time, so don’t give them…

Cell Use Corrodes Customer Service

Posted by on Nov 1, 2016 in Success!Ezine For You

It’s become commonplace to see merchants tethered to their cell phones as they greet and wait on customers in their businesses. The phones are never on silent and when they ring, shoppers stand by patiently as lengthy business and even personal calls are answered. But remember that you’re the customer with money in hand who’s…

Be Mindful Of Your Messages

Posted by on Oct 1, 2016 in Success!Ezine For You

Feeling rushed and stressed every day can drive you to dash off a response to every text or email you receive, but chill. Don’t just whip out a response to clear your inbox. Rash responses can result in negative consequences, so take time to reply correctly. Be Mindful As You Write Focus your attention on…

Compose Flawless Communications

You have a lot to do in managing your practice, and if you’re a solo practitioner, you’re probably providing all the clinical services, writing reports, and creating admin and marketing materials yourself. It’s easy for composition mistakes to get by you. Take steps to correct them so that your communications are as flawless as possible.…

Cell Phone Chatter Damaging Your Brand?

Posted by on Mar 1, 2016 in Success!Ezine For You

Cell phones help us stay connected 24/7. But just because you have it doesn’t mean you must use it at all times.  You’re not obligated to respond to every call the instant it comes in, so use self-discipline and prudence when you’re in work situations. Stop Broadcasting Your Business When working, neither your colleagues nor…

Give To Get When Networking

Posted by on Dec 1, 2015 in Success!Ezine For You

‘Tis the season to be networking and you’ll have plenty of opportunities to meet new people at all the festive events taking place this time of year. But don’t make a poor impression by being insistent upon getting immediate benefit from the people you meet. Give before you expect to get when networking. Don’t Start…