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Success!Ezine
Volume 3 Issue 5 -- May 2005
DrCarolWebster.com
Copyright 2005   All Rights Reserved

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E. Carol Webster, Ph.D. is a clinical psychologist in private practice in Fort Lauderdale, FL and author of Success Management: How to Get to the Top and Keep Your Sanity Once You Get There and The Fear of Success: Stop It From Stopping You!

Feature Article

Lazy Leadership

E. Carol Webster, Ph.D. 
Copyright ©  2005

 It’s not enough to hold a leadership position – you must live up to the responsibilities of the job. Employers are relying upon you to chart the course that will lead to the success of your department, which reflects positively on the company, but your staff needs your guidance and direction to do this. Being a leader means having vision and the courage to be at the helm. It means being a step ahead, often requiring you to be in the office before others and probably still there wrapping things up after they leave. Many managers are guilty of lazy leadership – believing that since they have “made it,” that they’re entitled to enjoy the privileges of the job, which some interpret as being able to arrive late, do less, and leave early. If you’re one of these lazy leaders, take a moment to examine why.

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 In Over Your Head?

 Be honest with yourself. Did you make it into this job because of seniority or by default because of the way promotions are handled at your company? Many people understandably want the increased salary and status that comes with being in a leadership position, but may not have sufficient experience, training, or emotional moxie to really do the job. This negatively affects your employees, but it also affects you too. Feelings of anxiety about what new task will confront you that you can’t handle, feelings of failure, and eventually feelings of dread about even going to work because, inwardly, you know you’re not doing a good job. These feelings typically intensify on Sunday night as you prepare for the workweek ahead. Soon you’ll start calling in on Mondays to avoid going to work altogether. When you do make it in, it’s likely you’re latching on to the more insignificant tasks because they’re manageable and help you feel like you’re accomplishing something. However, the bulk of your responsibilities and the leadership you should be providing to your staff are likely going by the wayside. Their performance declines because they don’t really know what they’re supposed to be doing, and yours does too as you fail to be able to handle the breadth of your job and start showing up late, leaving early, and generally finding all kinds of reasons to spend little time at the office. Come to terms with the fact that this position may not be for you and, unless you’re willing to get a lot of coaching and increased training, it may be time for you to pursue an alternative job that you can do well and that will restore your ability to feel good about yourself.

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 Burned Out?

 After years of leading the charge, you simply may want to follow for a while. Let someone else have the headaches. Having the buck stop with you for all that goes on with a department is a taxing responsibility. One that takes its toll on everyone after a while. Also, employees today have multifaceted life stresses that make their way onto the job and become a challenge. This can be a significant drain for anybody. Leaders must have high energy and stamina, be emotionally stable themselves, and sufficiently tough-minded to weather the storms without sinking. Though it certainly will help you to take a day off here and there to de-stress and rejuvenate, you may feel the need to move on to a different position after a while. Some people make the decision to step out of management and forego leadership responsibilities altogether. Others find that moving into a less challenging leadership capacity, perhaps with a smaller span of control, feels more manageable and enables them to do a better job. Understand that usually there are alternatives and that it’s better to move on than to allow yourself to drown.

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 Oblivious to the Fact that You’re Having Problems?

 This one can be tough to crack. You may feel you’re doing a wonderful job and have the most motivated team in the company, only to learn one day that you are by far considered the worst. How does this happen? Leaders must have a healthy dose of ego, self-confidence, and steadfastness to take charge of others and to forge ahead in uncharted territory. This can go too far, however, and result in denial about faults and resistance to change. Your staff may be trying hard to get your attention and to offer recommendations, but if you feel you know it all or are too absorbed with your own needs you will either ignore them intentionally or, perhaps worse yet, fail to see all the warning signs that indicate that your leadership is lacking and that the morale and performance of your department are low. Since you may not be able to rely on yourself to pick up on this, put a system in place that will do it for you. Implement a procedure for obtaining feedback from your staff about the way things are going in general and about your performance in particular. Even when you use an anonymous questionnaire, for example, you must assure them that there will be no repercussions for their honest assessment of how you’re doing your job and you must truly keep your word. This is essential, because you’re likely to get poor ratings from all of them in certain areas. If you can take the heat, try to do these feedback sessions in person since you probably haven’t been holding staff meetings anyway, need to improve office communications, and this will help you to fully understand a broad range of concerns and force you to sensitize yourself to such issues in the future.

Get Help

 Leadership can be lazy and lacking for many reasons. Take a frank look at your own performance to see if improvements are necessary. Mentoring can help, but you probably will need more targeted, ongoing coaching to address the problems you’re experiencing, so get the help you need. There are executive coaches that have special expertise in specific industries, and those whose management experience is more broad-based. If your problems persist and it’s clear that your personality or other personal issues are the cause of your difficulties, ask your coach to refer you to a colleague with professional mental health training. This will help you to manage the stress of these types of jobs better and unload any emotional baggage that’s getting in your way. You’ll like yourself better and your staff will too.


 About the Author: 
Dr. E. Carol Webster is a clinical psychologist in private practice in Fort Lauderdale, FL and is author of 
Success Management: How to Get to the Top and Keep Your Sanity Once You Get There
and The Fear of Success: Stop It From Stopping You!

 


Ask Dr. Webster...

Dear Dr. Webster:

 I just broke up with my boyfriend and am still in pain. Now a friend wants me to be in her wedding and I don’t think I can stand it. I mean, I’m happy for her and all, but I know it will be hard for me to take. Should I say “no” and just attend as a guest like everybody else?

 -- No Wedding Spirit

Dear No Wedding Spirit: Sure, you can do that if you really don’t consider this person to be your friend. Otherwise, get a grip and accept the honor of supporting her at this very special point in her life. There are times when we have to be there for others even when there may be havoc in our own lives. Certainly you are going through a lot of sadness following your breakup and you may feel even worse as you witness your friend’s happiness and mourn the fact that this might have been you if things had turned out differently with your boyfriend. But it isn’t you, nor is your friend’s wedding about you, so keep your focus on the main point: friendships have to be reciprocal and we must give to them as well as take from them.  Probably there were times when your friend didn’t want to do something for you either, but came through nonetheless. Do the same, and talk to other friends or get into therapy to deal with your breakup as the better way to get the emotional relief you’re seeking.

--Dr. Webster
 

 

Got a Question?

Ask Dr. Webster

Success Motivator

You must genuinely like and respect those who are performing under your command, for neither the liking nor the respect can be successfully faked.

 -- Benjamin Davis

 

  Success Tip

Aspects of Work-Setting Design

bulletUse visibility as a communications tool.
bulletUse what you’ve got better.
bulletLocate facilities where people want to be.
bulletBuild for function, not form or image.
bulletBuild for change and expect to change it.
bulletBuild in some slack for spontaneity.
bulletMake some great places for informal contact during the workday.
bulletSpeed up group development by giving teams a place.
bulletCreate a true center for a facility.
bulletMake a big deal out of having food and beverages available in central spots.
bulletEncourage workplaces that are more like home.
bulletIf you have people who travel a lot, create a great home base.
bulletPay special attention to entrances and exits.

  From the book:

Workplace by Design: Mapping the High-Performance Workscape

 by Franklin Becker and Fritz Steele

San Francisco:
Jossey-Bass Publishers
1995

Missed An Issue?
Here's another chance to read up on topics of interest:
ISSUE FEATURE ARTICLE
April 2005 Are You A Pushover?
March 2005 Working Hard? or Hardly Working?
February 2005 Business Networking
January 2005 Make Your Success A Priority This New Year
December 2004 Holiday Office Parties
November 2004 Put Your Child on the
Fast Track for Success
October 2004 Crabs in the Barrel - Part II
How to Move Up When People Try to Keep You Down
September 2004 Crabs in the Barrel - Part I
Do You Try to Keep Others Down?
August 2004 Impostor Syndrome
July 2004 Fight the Fear of Failure
June 2004 Successful Doesn't Mean Unfaithful
May 2004 Are You A Cell Phone Cad?
April 2004 Casual Fridays Sinking Your Success?
March 2004 Angry At Work? Get A Grip!
February 2004 Another Valentine's Day Alone?
Organize Some Fun!
January 2004 Successful New Year's Resolutions
2003 Issues

Success!Ezine
E. Carol Webster, Ph.D.
Clinical Psychology
DrCarolWebster.com
954.797.9766
SuccessEzine@DrCarolWebster.com

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