Dr. E. Carol Webster
Copyright © 2005
‘Tis the season to be jolly and to exchange gifts at work, but not
all employees are thrilled about this practice. Grab bag gift giving
rituals can be particularly galling. Your staff may feel put upon
and obligated to shop for someone they don’t know very well and may
not even like. The ‘spirit of giving’ feels contrived for many.
Typically, these are not self-absorbed, stingy people who just don’t
want to give a gift to someone else. They simply don’t feel anything
for the individuals involved or for the process and, thus,
experience great stress, resentment, and often financial hardship as
they make an earnest effort to come up with a present that won’t
make them feel embarrassed or like a cheap-skate during the
unwrapping ritual. Even when a monetary cap is put on the cost of
gifts, there is a competitive spirit that persists as each employee
vies to have his or hers be viewed as “best”. This type of stress is
to be expected this time of year when shopping for friends and
family that people care about. But there can be high stress in work
situations too because of the additional worries about how their
gift will be perceived – by their coworkers – by you, their boss –
by the manager they hope to get to work for next year…
Do-It-Yourself Gift Giving Practices
Can Reinforce Feelings of Employee Undervaluation
Employee-driven gift-giving practices enable companies to foster a
sense of workplace merriment during the holidays, but often these
companies are doing so on the cheap. Like encouraging pot luck–style
holiday feasts instead of picking up the tab themselves. Typically
employees have come up with these shared-responsibility/make sure
there’s something-for-all gift giving practices because they feel the
need to acknowledge one another. Often implied is that they don’t really
feel valued by the company so they look for ways to express feelings of
worth to each other. But many of the gift giving practices that have
evolved have long since lost the basic requirement – that they have some
emotional relevance to both giver and recipient. Once the practice
causes your staff simply to go through the motions – it’s time for that
ritual to go.
Show Appreciation and Relieve
Employee Stress
by Being the Gift Giver
As a business owner and/or manager, you can include the cost of some
modest gifts along with the expenses of the holiday office party and –
voila`—you’ve relieved a ton of stress for everybody. Those who go into
hock each year by spending more for coworker gifts than they can afford
will get a chance to stabilize their finances. They may even stop
swiping writing tablets and other office supplies throughout year
because they feel more appreciated and less “justified” in making up for
the strain in their budget. Those who resent the obligatory shopping
routine altogether will be off the hook and will feel grateful to you.
Those who still want to exchange gifts with special colleagues are free
to do so on their own, though it should be made clear that no one is
forced to do so or to be made to feel like a “non-team player” if they
don’t. An employer who insists to its management team and staff: “It’s
our policy to do the gift-giving around here” will put a smile on
many faces and engender loyalty in many hearts.
Your employees understand the need to contribute to the financial
bottom line by working hard for you throughout the year but, in all
reality, this is your company and they secretly appreciate not
having to buy their own “thank you” too. Of course this can get
expensive when you own or run a big company. But taking lead
responsibility for this process, even when only small tokens of
appreciation can be given, enhances your stature as a generous,
appreciative employer who deserves to receive top productivity from
staff. Take advantage of this opportunity at the end of the year to
thank them for their contribution to your success and acknowledge their
accomplishments. You will inspire reciprocal generosity towards the
company and set a great tone for the year ahead!